SHORTCUT

Shipping

Shipping and Deliveries

WHERE DO YOU DELIVER?

We would love to deliver all over the world but it really ain't that simple. For now, we deliver to:
Oceania: Australia, New Zealand, Fiji
Europe: all EU countries
Americas: USA, Canada, Bahamas, Barbados, Bermuda, Brazil, British Virgin Islands, Cayman Islands
Asia: Bahrain, Hong Kong, Israel, Japan, Korea, Kuwait, Malaysia, Saudi Arabia, Singapore, United Arab Emirates.

HOW MUCH DOES SHIPPING COST AND HOW LONG WILL IT TAKE FOR MY PARCEL TO ARRIVE?

EUROPE
$35.00 - $60.00
12-15 working days

MIDDLE EAST
$40.00 - $60.00
12-15 working days

ASIA
$20.00 - $45.00
7-10 working days

AUSTRALIA
A$7
FREE if >A$100

NEW ZEALAND
$15.00 - $40.00
7-14 working days

NORTH AMERICA
$35.00 - $60.00
12-15 working days

AU Delivery Cost Delivery Time
Standard (orders < AU$100) $7.50 3-5 working days
Standard (orders > AU$100) FREE 3-5 working days
Express add $4.00 1-2 working days if placed before 5pm

 

We've tried to keep our shipping charges as low as we can manage for both our Australian and international customers.

For all Australian orders under AU$100, we offer a flat rate postage fee of AU$7.50 for standard shipping. Standard shipping is FREE for orders exceeding AU$100 in Australia. If you are in a hurry to receive your parcel, we can arrange to send it express for a small additional fee.

International customers, do take note of our heavily subsidised flat rates. No nasty surprises here.

International Delivery Cost Delivery Time
Oceania $15.00 - $40.00 7-14 working days
Europe (EU) $35.00 - $60.00 12-15 working days
Americas $35.00 - $60.00 12-15 working days
Asia $20.00 - $45.00 7-10 working days
Middle East $40.00 - $60.00 12-15 working days



DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?

We would love to say yes but, with international parcels especially, transit delays are often beyond our control.

DOES SOMEONE HAVE TO SIGN FOR MY PARCEL?

You or your authority needs to sign for your parcel. If you aren't there, the courier or postie will leave a card with alternative collection information for you to follow.

WILL I GET BACK MY ORIGINAL SHIPPING CHARGES IF I CANCEL MY ORDER?

If you cancel your order before despatch, you will most certainly receive a full refund of your order plus shipping costs (where applicable). If not, you will have to pay the costs of sending the order back to us to obtain a full refund.